Refund Policy

💰 REFUND POLICY

(Terrain Gear Return System)


1. Return Period

30 days from delivery


2. Eligible Returns

  • Defective items
  • Damaged goods
  • Incorrect shipments

3. Non-Eligible Returns

  • Used gear
  • Expectation-based dissatisfaction
  • Minor variations
  • Shipping delays

4. Conditions

Items must be:

  • Unused
  • In original packaging
  • Complete

5. Authorization

Required before return


6. Refund Timeline

5–10 business days


7. Shipping Costs

Customer pays return shipping


8. Cancellation

Within 12 hours


9. Chargebacks

Will be disputed