Refund Policy
💰 REFUND POLICY
(Terrain Gear Return System)
1. Return Period
30 days from delivery
2. Eligible Returns
- Defective items
- Damaged goods
- Incorrect shipments
3. Non-Eligible Returns
- Used gear
- Expectation-based dissatisfaction
- Minor variations
- Shipping delays
4. Conditions
Items must be:
- Unused
- In original packaging
- Complete
5. Authorization
Required before return
6. Refund Timeline
5–10 business days
7. Shipping Costs
Customer pays return shipping
8. Cancellation
Within 12 hours
9. Chargebacks
Will be disputed